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Violence in the Workplace: Managing aggressive and assaultive behavior

Violent behavior surrounds all of us. Could you predict or prevent a person's violence? This session is designed to teach techniques for safely managing someone who becomes aggressive at the workplace, including the processes involved, looking critically at situations (from your point of view), assessing, planning and evaluating each step and, most importantly, seeking ways to avoid events which could become explosive.
Length: 4 hours

Already offered this term; next scheduled offering to be announced.

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or phone 605-361-7785 or 1-800-952-5539.